PRIVACY STATEMENT

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a reservation at https://www.crawfishhaven.net (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

WE COLLECT DEVICE INFORMATION USING THE FOLLOWING TECHNOLOGIES:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
  • Additionally when you check availability or reserve a room or attempt to check availability or reserve a room through the Site, we collect certain information from you via our reservation software, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Reservation Information.”When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Reservation Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Reservation Information that we collect generally to fulfill any reservations placed through the Site via our reservation software, (including processing your payment information and providing you with invoices and/or reservation confirmations). Additionally, we use this Reservation Information to:Communicate with you;

Screen our orders for potential risk or fraud; andWhen in line with the preferences you have shared with us, provide you with information relating to our services.We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Email

We value your privacy and will treat your email address as if it were our own. By submitting your email address to us, you are agreeing to receive marketing emails from us. We won’t share your email information with anyone else.

Marketing Data Collection

We use Google Analytics’ 3rd-party audience data such as age, gender, and interests to better understanding the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies, web beacons, and similar technologies). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

We may also use 3rd party vendor re marketing or retargeting tracking cookies, which may include the Google AdWords, Facebook Pixel and/or Adroll Pixel cookies. The third-party vendors whose services we use will place cookies on web browsers in order to serve ads based on past visits to our website. This allows us to make special offers and continue to market our services to those who have shown interest in them. As always, we respect your privacy and are not collecting any identifiable information through the use of any 3rd party remarketing system.

You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at http://www.aboutads.info/choices/, and edit or opt-out your Google Display Network ads’ preferences at https://www.google.com/ads/preferences/.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at btoups4692@gmail.com or by mail using the details provided below:

6807 La. Hwy. 35

Kaplan, LA, 70548

United States

6807 LA-35 

Kaplan, LA 70548

337-652-8870

Btoups4692@gmail.com

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